News for 'customer care'

'Budget's Main Objective Was To Honour Taxpayers'

'Budget's Main Objective Was To Honour Taxpayers'

Rediff.com5 Feb 2025

'Our attempt to honour the taxpayer has been since 2014 and more actively since 2019-2020 onwards.'

Why You Need Personal Accident Cover

Why You Need Personal Accident Cover

Rediff.com14 Oct 2024

'Accidents are unpredictable, whether it's a mishap during Diwali, a fracture during travel, or a fall in the bathroom.'

Govt revises gold import data from April; cuts Nov figures by $5 bn to $9.84 bn

Govt revises gold import data from April; cuts Nov figures by $5 bn to $9.84 bn

Rediff.com8 Jan 2025

The government has revised gold import data, bringing down numbers for November by $5 billion to $9.84 billion, possibly to rectify double accounting of inbound shipments. According to revised data of the commerce ministry arm Directorate General of Commercial Intelligence and Statistics (DGCIS), gold import numbers have been slashed since April 2024, revealing excess imports of about $11.7 billion during the first eight months of 2024-25.

'Trump Doesn't Want To Wait For Benefits Of A Long-Term Partnership'

'Trump Doesn't Want To Wait For Benefits Of A Long-Term Partnership'

Rediff.com15 Feb 2025

'He needs to see results while he is in office.'

IndiGo passengers face tough time after system outage

IndiGo passengers face tough time after system outage

Rediff.com5 Oct 2024

Domestic carrier IndiGo on Saturday said it is facing a temporary system slowdown across its network, affecting its website and bookings.

Paytm alleges 15 customers cheated it, CBI registers FIR

Paytm alleges 15 customers cheated it, CBI registers FIR

Rediff.com16 Dec 2016

The complaint from the Manager Legal M Sivakumar claimed that the company makes payment for defective products received by a customer and also arranges a reverse pickup of the damaged product which is sent to the merchant.

How To Claim Health Insurance Money

How To Claim Health Insurance Money

Rediff.com29 Jul 2024

Follow these steps to avoid last-minute surprises while claiming your mediclaim -- via cashless or reimbursement method, says P V Subramanyam

Learnt from Rohit that balance is important: SKY

Learnt from Rohit that balance is important: SKY

Rediff.com7 Nov 2024

Suryakumar Yadav is a big fan of Rohit Sharma's leadership philosophy that inspires him to keep his flock together by understanding his players' psyche.

Centre waives off customs duty on oxygen, vaccines

Centre waives off customs duty on oxygen, vaccines

Rediff.com24 Apr 2021

This will boost availability of these items as well as make them cheaper, it said, adding that Modi also directed the revenue department to ensure seamless and quick custom clearance of such equipment.

Health Insurance: What You Must Know!

Health Insurance: What You Must Know!

Rediff.com24 Jun 2024

Purchase health insurance at an early age, before you incur a disease, as this makes access to health insurance difficult and raises the premium significantly.

'We want to be trust marker for the fintech industry'

'We want to be trust marker for the fintech industry'

Rediff.com28 Sep 2024

'So, we would work with our members to ensure that we as an SRO create some sort of due diligence for fintechs.'

ICICI Lombard adds home care to health policies

ICICI Lombard adds home care to health policies

Rediff.com17 Jun 2020

For new customers, the insurer has reduced the waiting period from 30 days to 15 for Covid-related claims with no increase in premium.

'Govt doesn't care about restaurant biz'

'Govt doesn't care about restaurant biz'

Rediff.com4 Aug 2021

'The government is not ready to talk to us. They have their own agenda.'

LIC eyes less than 50% stake in standalone health insurance company

LIC eyes less than 50% stake in standalone health insurance company

Rediff.com4 Oct 2024

State-owned Life Insurance Corporation (LIC) is not keen on a composite license but it is looking to buy less than 50 per cent stake in a standalone health insurance company to enter the health insurance segment such that they have a say in the management of the company, without having to run the company, sources in the know said. "LIC doesn't need a composite licence. "Even if it is introduced, they will not opt for it.

Buying Health Cover Policy? Read This

Buying Health Cover Policy? Read This

Rediff.com21 Sep 2024

Customers frequently sign without reading the terms and conditions, resulting in a poor understanding of coverage, and eventually leading to partial payouts

Nasscom portal to bridge job scout-seeker gap

Nasscom portal to bridge job scout-seeker gap

Rediff.com23 Aug 2023

The National Association of Software Services Companies (Nasscom) on Tuesday launched the Talent Connect portal to bridge the gap between recruiters and digitally skilled and certified candidates. The portal, which has been in the work for the last 28 months has 100,000 candidates and companies such as Tata Consultancy Services (TCS), Tech Mahindra and Salesforce recruiting from it. The platform, for the first time, is also making an attempt to bridge the gap of skill-based talent to employers, rather than the current practice of academic focused talent base.

Does Your Insurance Policy Need A Rider?

Does Your Insurance Policy Need A Rider?

Rediff.com17 May 2024

A rider is a supplementary cover which can be purchased with the base policy by paying an additional premium.

In Very Short Supply: Affordable Housing!

In Very Short Supply: Affordable Housing!

Rediff.com5 Oct 2024

'Developers are into profit-making. And there's not too much money in the affordable segment.' 'So, they don't do affordable housing.'

Countdown Begins To Budget 2025

Countdown Begins To Budget 2025

Rediff.com7 Dec 2024

It will be the second Budget of the Modi 3.0 government and eighth straight Budget for Nirmala Sitharaman, rare in Indian polity.

Execution key for further gains in Tata Power after Q2

Execution key for further gains in Tata Power after Q2

Rediff.com9 Nov 2024

Tata Power's Q2FY25 reported results were above consensus despite challenges like low plant availability at Mundra and Odisha discom operations affected by rain. A positive development for the power major included module manufacturing hitting nearly 100 per cent capacity utilisation. The Board has approved an investment proposal for a 1GW pumped storage project (PSP).

Banks told to use innovative products to mobilise funds

Banks told to use innovative products to mobilise funds

Rediff.com8 Aug 2024

Concerned over household savings moving towards alternative investment avenues, RBI Governor Shaktikanta Das on Thursday asked banks to mobilise deposits through innovative products and services by leveraging their vast branch network. "Banks are taking greater recourse to short-term non-retail deposits and other instruments of liability to meet the incremental credit demand. "This, as I emphasised elsewhere, may potentially expose the banking system to structural liquidity issues," he said.

5 tips to save money while shopping online

5 tips to save money while shopping online

Rediff.com22 Apr 2021

Did you know that you can bargain with customer care and if you're lucky, you may get your favourite product at an affordable price?

Gold imports doubled to record high of $10.06 bn in August

Gold imports doubled to record high of $10.06 bn in August

Rediff.com17 Sep 2024

Gold imports more than doubled in August to a record high of $10.06 billion, mainly on account of a drastic cut in customs duty and ongoing festive demand, according to the Commerce Ministry data. Gold imports stood at $4.93 billion in August 2023. On record high imports, Commerce Secretary Sunil Barthwal said that the tariff rates on gold have been reduced drastically so that smuggling and other activities can come down.

'Premium and luxury segments becoming more prominent in India'

'Premium and luxury segments becoming more prominent in India'

Rediff.com9 Mar 2024

'The Indian economy is expected to grow in terms of per capita income and GDP, and with that, the luxury segment becomes more relevant.'

Do you speak good English?

Do you speak good English?

Rediff.com2 Aug 2006

EXL Service is looking for Customer Care Associates (voice) and Customer Care Executives (non voice).

The Machine That Saved Tanishq

The Machine That Saved Tanishq

Rediff.com29 Aug 2024

Stories are legion about the Karatmeter's use at that time. Hundreds of people standing in queue for testing, customers breaking down after discovering the actual purity of their jewellery and then becoming irate about the jeweller who had gypped them, the local jewellery industry leaning heavily on the Tanishq franchisees to desist from using it, some jewellers even threatening violent action.

2024's Must Watch Indian Films

2024's Must Watch Indian Films

Rediff.com26 Dec 2024

Aseem Chhabra picks his top 10 Indian films of 2024, which includes films that have had theatrical releases or are streaming on OTT.

Opting For A Gold Loan? Read This

Opting For A Gold Loan? Read This

Rediff.com23 Aug 2024

Only borrow an amount that can be repaid comfortably. The ratio of total EMI to take-home salary should not exceed 40 per cent.

Realtors cheer Centre's LTCG tax decision

Realtors cheer Centre's LTCG tax decision

Rediff.com8 Aug 2024

The government's move to tweak the long-term capital gains (LTCG) tax regime proposed in the Finance Bill 2024 and re-introduce the indexation benefit is likely to boost the investments and spur housing sales in the country, industry executives believe. "By enabling taxpayers to choose the lower tax burden between the new and old schemes, the amendment is poised to drive investment and enhance sales across housing segments," said Niranjan Hiranandani, chairman of the Hiranandani Group. In Budget 2024, Union Finance Minister Nirmala Sitharaman proposed an overhaul in the capital gains tax regime, including lowering the LTCG tax to 12.5 per cent from 20 per cent.

Nexus wants bright young sparks!

Nexus wants bright young sparks!

Rediff.com11 Nov 2004

Nexus is looking for Customer Care Executives, Senior Customer Executives and Technical Support Executives.

Emails show Air India top brass aware of 'peeing' incident

Emails show Air India top brass aware of 'peeing' incident

Rediff.com21 Jan 2023

According to e-mails accessed by ANI, the Air India cabin crew supervisor had reportedly sent out emails on November 27 at around 1 pm to the head of the Inflight Service Department (IFSD), base operations in India, Lead HR head of IFSD, and head of the northern region of IFSD and of complaints (customer care), informing them about the incident.

RBI curbs: JM Financial says nothing wrong with loan sanctioning process

RBI curbs: JM Financial says nothing wrong with loan sanctioning process

Rediff.com6 Mar 2024

JM Financial on Wednesday said it had a "careful and detailed review" of the Reserve Bank's order imposing restrictions on the company's financing business and asserted that there was "no material deficiencies" in its loan sanctioning process. The Reserve Bank on Tuesday imposed restrictions on JM Financial Products Ltd after it found the company indulged in various manipulations, including repeatedly helping a group of its customers to bid for various IPOs (initial public offerings) by using loaned funds. "After careful and detailed review of the order issued by the RBI on the action against JM Financial Products Ltd, we strongly believe that there have been no material deficiencies in our loan sanctioning process.

Trump's Election Should Worry The World

Trump's Election Should Worry The World

Rediff.com6 Nov 2024

'There are ominous portents of an isolationist administration not only building a physical wall to the south to prevent unwanted immigrants from entering the land of milk and honey, but also trade walls not just against China, but all nations,' foresees Sreekant Sambrani.

Credit card delinquencies rise even as retail credit growth moderates

Credit card delinquencies rise even as retail credit growth moderates

Rediff.com24 Sep 2024

Balance-level delinquencies in the credit card segment saw a 17 basis points (bps) year-on-year (Y-o-Y) rise in the quarter ending June 2024 (Q1FY25). In all other credit segments, including personal loans, delinquencies declined even as retail credit growth moderated, consequent to banks tightening the supply of credit to the unsecured segments, a report by TransUnion CIBIL said on Monday. Data shows that balance-level delinquencies, measured in terms of 90 days or more past due, in the credit card segment stood at 1.8 per cent in Q1FY25- highest among all other credit segments.

Planning To Buy Insurance Policy?

Planning To Buy Insurance Policy?

Rediff.com3 Mar 2023

Buy from an established agent rather than a novice who may not be around when you need his assistance.

This Tata Stock Has Outperformed Sensex

This Tata Stock Has Outperformed Sensex

Rediff.com27 Sep 2024

In calendar year 2024, the stock price of Trent has zoomed 160% As compared to the 18% rally in the BSE Sensex during the same period. It has outperformed the market in the past 10 consecutive years.

Travelling Abroad? Use Prepaid Forex Card

Travelling Abroad? Use Prepaid Forex Card

Rediff.com24 Oct 2024

Using credit or debit cards abroad can prove costly.

Meet The 15-Year-Old AI Whiz Kid

Meet The 15-Year-Old AI Whiz Kid

Rediff.com8 Aug 2024

'It was the early days of my 5th standard school vacation, and my mother asked me, 'Robotics classes or swimming classes for the weekends?' I chose robotics classes because technology fascinated me.'

Since 3 AM, Airline systems across airports working normally: Minister

Since 3 AM, Airline systems across airports working normally: Minister

Rediff.com20 Jul 2024

Airline systems across airports, which were impacted due to a global IT outage on Friday, have started working normally, and all issues are likely to be resolved by noon on Saturday, Civil Aviation Minister K Rammohan Naidu said. The ministry is constantly monitoring the operations at airports and airlines to ensure travel readjustments and refunds are taken care of, he added.

Union Budget 2024 remains largely neutral for stock markets in India

Union Budget 2024 remains largely neutral for stock markets in India

Rediff.com25 Jul 2024

Overall market reaction to the Budget was neutral. Investors absorbed the changes to the tax rates (positive for salaried class) and capital gains taxes (CGTs, negative due to the removal of indexation and increases. Other proposals largely pertain to supporting rural development, buybacks taxed as dividends, Custom duty changes that impact multiple sectors, higher outlays for clean energy, etc. There's some moderation in the growth of capex outlay across defence, fer